Become a Computer Support Specialists/Front Line Technician
This Certificate program prepares students for employment as information technology specialists, network control operators, help desk specialists, network technicians, network systems specialists, network support specialists, or microcomputer technicians. Students are trained to respond to telephone and email requests from customers or clients seeking assistance with technology and computer issues. Because these front-line technicians directly interact with customers and understand their needs and issues, employers value the technician’s feedback and suggestions on products and designs. Complete in 6 months!
Most computer support specialists and many other IT professionals begin their careers as information technology technicians. With additional training and education, these professionals can advance their careers in business and technology.
Help-desk technicians; Network technician; Microcomputer technicians; Network control operators, Computer support specialists.